Privacy Policy

At CAES (Canterbury Auto Electric Service) , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data in accordance with New Zealand's Privacy Act 2020.

Information We Collect

We collect the following types of information:
  • Name
  • Address
  • Email address
  • Phone number
  • Credit card information (for transaction purposes only)
  • Purchase history
  • IP address and browser information

Why We Collect This Information

We collect this information to:
  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our products and services
  • Send you promotional offers and updates (with your consent)
  • Comply with legal obligations

Information Sharing

We may share your information with:
  • Payment processors to complete transactions
  • Shipping companies to deliver your orders
  • Marketing service providers (with your consent)
  • Government authorities when required by law
We do not sell your personal information to third parties.

Data Security and Retention

We implement industry-standard security measures to protect your information, including:
  • Encryption of sensitive data
  • Regular security audits
  • Limited access to personal information by employees
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Methods of Collection

We collect information through:
  • Online order forms
  • Newsletter sign-ups
  • Customer service communications
  • Website cookies and analytics tools

Your Rights and Choices

You have the right to:
  • Access your personal information
  • Request corrections to your data
  • Opt-out of marketing communications
  • Request deletion of your information (subject to legal requirements)
To exercise these rights, please contact us at admin@caes.nz

Compliance with New Zealand Law

This Privacy Policy is designed to comply with the Privacy Act 2020 and other relevant New Zealand laws. We regularly review our practices to ensure ongoing compliance.
Changes to This Policy
We may update this policy periodically. Please check this page for the latest version.
For any questions or concerns about our Privacy Policy, please contact us at admin@caes.nz